Forum Discussion

JessicaStevens's avatar
JessicaStevens
Qrew Member
3 years ago

"Approved By" Name Stamp Automation

Hello, 

I have set up an approval process within our CRM and part of the process is putting an "approved by" name on the request automatically when a user hits the "approved" button. 

The way I have this set up is an automation that puts the "last modified by" name in the approved by field. 

The issue I'm running into is it changes ALL records to that person instead of the individual record they are approving. 

I have put a date filter on this but the issue will still occur if there are multiple records with the same date.  

Is there a different way to accomplish this?

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Jessica Stevens
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7 Replies

  • PaulPeterson1's avatar
    PaulPeterson1
    Qrew Assistant Captain
    When you are making an update with an automation, the Last Modified By will be the person who created the automation.  What action is being done when the "approved" button is clicked?

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    Paul Peterson
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    • JessicaStevens's avatar
      JessicaStevens
      Qrew Member
      It changes the status to an "approved" status.

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      Jessica Stevens
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      • PaulPeterson1's avatar
        PaulPeterson1
        Qrew Assistant Captain
        What I meant was, does clicking approved make an API call to update the record and change the status?  If so, the update could be done in the button click without needing an Automation.

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        Paul Peterson
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