Forum Discussion
AndrewFry
6 years agoQrew Assistant Captain
If I remember correctly, it used to be a multiple choice text field, but then was changed to a single text field.
If I am understanding you correctly, does that mean that I will have to remove the current field from the table, create a brand new one of the same name, but ensure that it starts off as a single text field?
Thanks for your input Evan!
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Andrew
andrew.fry25@gmail.com
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If I am understanding you correctly, does that mean that I will have to remove the current field from the table, create a brand new one of the same name, but ensure that it starts off as a single text field?
Thanks for your input Evan!
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Andrew
andrew.fry25@gmail.com
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EvanMartinez
6 years agoModerator
Hi Andrew,
I don't think it should require that to my knowledge, I was just curious since that is the option. Is this a new step being added to an existing automation that might have been created before the change happen or is this a totally new automation? If you can't get the right thing to show up for you and the field is now changed over to just a standard text input field I would suggest putting in a case with our Care team and letting them know what you are running into. That way they can take a look at the behavior and we can see if something is causing that field to be stuck in an old configuration.
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Evan Martinez
Community Marketing Manager
Quick Base
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I don't think it should require that to my knowledge, I was just curious since that is the option. Is this a new step being added to an existing automation that might have been created before the change happen or is this a totally new automation? If you can't get the right thing to show up for you and the field is now changed over to just a standard text input field I would suggest putting in a case with our Care team and letting them know what you are running into. That way they can take a look at the behavior and we can see if something is causing that field to be stuck in an old configuration.
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Evan Martinez
Community Marketing Manager
Quick Base
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- AndrewFry6 years agoQrew Assistant CaptainThanks for the clarification Evan.
The change from multi text to single text happened a while ago. The automation is new, just created yesterday.
I have opened up a customer care case and am corresponding with them.
Hopefully we can figure out what is going on.
Thanks again!
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Andrew
andrew.fry25@gmail.com
------------------------------- AndrewFry6 years agoQrew Assistant CaptainJust wanted to provide an update.
The customer care case was taking too long. Two nights to acknowledge the request.
I figured a fix to it. I didn't figure out why the field was acting that way.
My solution was to simply create a new text field and painstakingly go through each report, URL field, automation, web hook, etc., and change out the old field with the new field.
The Usage tab of the fields really came in handy to identify where each field is being used and how.
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Andrew
andrew.fry25@gmail.com
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