Forum Discussion
Thanks, Brian. Now I see why you and at least one other helper were confused. I didn't word it in a clear fashion. I have now edited, so I hope that helps.
I have the form working as intended, where it doesn't show director e-mail field. The field does show up on my All Records table, which is correct. But now, I am only getting it to show the record id# and can't get the proxy field to work correctly. For the proxy, it only shows me FY and Month, which aren't in the Departments table. I am lost as to what is broke here
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Gonzo - A Newbie, but learning fast. (Former SmartSheet evangelist who is quickly converting to QuickBase)
IT Director City of New Braunfels
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In your screenshot of the Related Department field props, click the "Edit the Relationship" link near the top. Then, you'll be able to add "lookup fields" from the Departments table into your Customer Satisfaction Surveys table.
Presumably, you'd look up the Department Name and the Director's Email fields so they'd be available in the Customer Satisfaction Surveys table. Then, change your Related Department's Proxy in your screenshot to Department - Name (or whatever makes sense for your User's to select the appropriate Department). Then, you could email the Department - Director Email when a new record is created.
That all assumes there is a relationship already in place between where Departments have many Customer Satisfaction Surveys.
If that's not the case, then you'd have to explore other workarounds such as creating a "Departments" Text - Multiple Choice dropdown where you'd pick a value that not related to anything and then use Pipelines to search through your Departments table to find the selected Department (to get the Director's Email). I'm reluctant to mention this last point! One thing at a time! Did the first few paragraphs make sense and are your two tables already related?
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Brian Seymour
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- TonyGonzalez9 months agoQrew Trainee
Yes, that all makes great sense. I have already done that. Just assuming I have done it incorrectly.
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Gonzo - A Newbie, but learning fast. (Former SmartSheet evangelist who is quickly converting to QuickBase)
IT Director City of New Braunfels
------------------------------- BrianSeymour9 months agoQrew Cadet
In your relationship screenshot, click the "Add Lookup Fields" button in the bottom-right. Then, add the Department's "Name" field (assuming that's what you are tracking in the Department's table and how a Surveyed User would intuitively select a Department). Then, once the Department - Name field is available on the Survey's table, I'd update your Related Department proxy to use the Department - Name. Next, include the Department - Name on your form, so when User's are completing the Survey, their actually selecting the Related Department's ID by visually selecting the Name (the proxy) when completing the Survey. Then, once the Survey record is saved, trigger your email to the Department's Director.
Note, it looks like in one of your latest screenshots, you have a Department (Text - Multiple Choice) field in your Surveys schema. Is that necessary and is that what is creating the confusion? It's seems like that field should be removed?
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Brian Seymour
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