GZRService_Acco
5 days agoQrew Member
Can an email attachment be saved to Quickbase using a pipeline?
Hi All,
I'm setting up a support ticketing system in Quickbase for my company. All of our support requests are sent to a specific email. I want to set up a pipeline to grab the necessary information from an email arrives to create a ticket in Quickbase.
One of the items I'm trying to grab is the attachment. Most of these emails are forwarded voicemail files from our phone system. I want to save a copy of the attachment to the ticket record in Quickbase. Is there a way to do this? I'm currently trying to utilize the Microsoft Outlook channel and I'm seeing a query step, but I'm not seeing how to retrieve the actual attachment, just the attachment name.