Can No Longer access community from Chrome
Anyone else ever run into problem accessing the community from Chrome? I can get in with IE, but chrome spins it's wheels until it tells me it can't load the page (makes it seem like the community is ...
Forum Discussion
Hi Mike,
That is odd as I have been signing in today with Chrome and haven't seen any issues. Are you on PC or are you on Mac by chance?
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Evan Martinez
Community Marketing Manager
Quick Base
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That is odd as I have been signing in today with Chrome and haven't seen any issues. Are you on PC or are you on Mac by chance?
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Evan Martinez
Community Marketing Manager
Quick Base
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I have also had this issue for over a week. I actually just submitted a support ticket for it. I think I have got this site to load only a few times over the last week, this being one of them. I am using Chrome on a PC but have not tried another browser.
What is super strange is I can go to the individual communities like https://community.quickbase.com/communities/community-home?CommunityKey=d860b0f8-6a48-487b-b346-44c47a19a804 usually (but they have been down too) but the second I click on "more" at the bottom I get a 504(NOT 404) error. Normally the link I come to the forums with is Quick Base Community because it shows me all the recent posts in all the communities, but that also has not loaded for over a week. I have cleared my cache and cookies. No luck yet.
If I get a direct link to posts then it works fine for me usually. Like I can use Google to search old posts and those all load. It is just trying to see the list of all recent posts that is causing big problems.
What is super strange is I can go to the individual communities like https://community.quickbase.com/communities/community-home?CommunityKey=d860b0f8-6a48-487b-b346-44c47a19a804 usually (but they have been down too) but the second I click on "more" at the bottom I get a 504(NOT 404) error. Normally the link I come to the forums with is Quick Base Community because it shows me all the recent posts in all the communities, but that also has not loaded for over a week. I have cleared my cache and cookies. No luck yet.
If I get a direct link to posts then it works fine for me usually. Like I can use Google to search old posts and those all load. It is just trying to see the list of all recent posts that is causing big problems.
- Hi Austin,
If you try those windows in incognito mode on Chrome do you have the same issues? I had some users with issues after our initial launch but hadn't heard any issues recently with PC so just want to see if I can get some info before I escalate up to our community provider as well to check in with them on the issue.
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Evan Martinez
Community Marketing Manager
Quick Base
------------------------------- In the incognito window it works the same way. The all recent posts link(Quick Base Community in my last post) loaded once after about a minute of waiting but after that it only gave me the 504 error. I've seen it eventually load with a long wait without incognito as well, it just randomly lets me in.
I just loaded up Internet Explorer 11 and then Edge, they both worked fine and connect with no issues to the all recent posts link.
My issue started at some point last week. I don't have an exact date but I feel like the whole week I was unable to connect to the forums except for a few times.- I can verify I am also experiencing this issue. Works in Firefox but in Chrome it's slow to load and I often get 504 errors.
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Thanks,
Chris Newsome
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- Austin,
IE consistently works for me so I would try it as a work around until they find a solution.
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Mike Tamoush
------------------------------- I appreciate that but I just don't visit the forum if it doesn't work in Chrome. IE I wouldn't consider to be safe to use as a browser, Edge at the very least.
- The only thing I use Chrome for is Quick Base. I have been using Brave some with QB but there are a few issues. Something is clearly wrong in the Community page. It is running slower and slower. I get a 504 error 50% of the time now.
I will blow away the cache and all history and report back, but I am suspicious it will not help.
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Don Larson
Paasporter
Westlake OH
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