Forum Discussion

ArchiveUser's avatar
ArchiveUser
Qrew Captain
8 years ago

Can't create new app - billing account endless loop

I have signed up for a trial and I am trying build a new app from scratch but I keep getting taken on an endless loop where I am asked to create a billing account, I already have created one I think.
Account and realm management
EvanMartinez's avatar
EvanMartinez
Moderator
8 years ago
Hmm that does seem that you are stuck in some kind of loop with your sign up. I would suggest creating a support case like I mentioned after you are sure you have signed out, closed your browser, and signed back in just to clear out your current session. Then you and the support rep can work together to take a look at what might be going on with your trial account and credentials.