Forum Discussion

MathewCrist's avatar
MathewCrist
Qrew Member
3 years ago

Create a report that shows time between timestamps

Hi, I need to calculate the time between 2 timestamps Time between: Lead Created and Call Attempt 1 Call Attempt 1 to Call Attempt 2 Call Attempt 2 to Call Attempt 3 What is the be...
reports and charts
MarkShnier__You's avatar
MarkShnier__You
Icon for Qrew Legend rankQrew Legend
Can you give me an example of a single record (say the first one on that list if you like) and the correct calculated result.

If you just want to know the number of days, then it would be

ToDays(ToDate([call attempt 1]) - ToDate([Date Created]))

The above would be a formula numeric field.

------------------------------
Mark Shnier (YQC)
mark.shnier@gmail.com
------------------------------
MathewCrist's avatar
MathewCrist
Qrew Member
3 years ago
Hi Mark,

Thanks for having me break this down further as it made me realize there's actually 2 problems to solve for.

Since there's no Call Attempt 1 data yet, let's look at this highlighted example...


Here, I would want know that it took '1' or '1 day' between Call Attempt 2 and Call Attempt 3.

It would also be useful to know that since Call Attempt 2 occurred on 08/17/2021, that x number of days has passed since the current date. This could help us know that it's past time for us to reach out again.

Does that make sense?

Thanks,

Matt

------------------------------
Mathew Crist
------------------------------
  • MarkShnier__You's avatar
    MarkShnier__You
    Icon for Qrew Legend rankQrew Legend
    3 years ago
    OK, try this

    var date TodayOrLastCallAttempt = IF IsNull([Call Attempt 1]),Today(), [Call Attempt 1]);

    Todays($TodayOrLastCallAttempt - ToDate (Date Created]))

    ------------------------------
    Mark Shnier (YQC)
    mark.shnier@gmail.com
    ------------------------------
    • MathewCrist's avatar
      MathewCrist
      Qrew Member
      3 years ago
      Thanks Mark!

      ------------------------------
      Mathew Crist
      ------------------------------
      • MathewCrist's avatar
        MathewCrist
        Qrew Member
        3 years ago
        Working on it now... would this ideally be a summary report?

        ------------------------------
        Mathew Crist
        ------------------------------