Forum Discussion

Stephony_DBH_'s avatar
Stephony_DBH_
Qrew Cadet
9 years ago

Custom Ticket ID formula

I would like to create a custom Ticket ID that pulls in the following:

Year ticket open-provider name-ticket number

17-Gov-14985
  • ChrisChris's avatar
    ChrisChris
    Qrew Assistant Captain

    [custom ticket id] = formula text field

    [year]&"-"&[provider name]&"-"&[ticket number]

    Set as Key field in field list.


    • ChrisChris's avatar
      ChrisChris
      Qrew Assistant Captain
      If not all three are provided or imported, you risk QB sending you a duplicate key field error message.
    • Stephony_DBH_'s avatar
      Stephony_DBH_
      Qrew Cadet
      So I have a date field that is Today's Date. How do I just make it so the Year of the date field shows?