Forum Discussion

JamesTrory's avatar
JamesTrory
Qrew Assistant Captain
6 years ago

Dynamic form rules getting triggered by Import

I have a dynamic form rule that says "When the record is saved, and [Location] has been changed to "In Repair", change [Repair Check-in] to current date". This works as expected. If the [Location] fie...
App builders
Forms
Tables and fields
Laura_Thacker's avatar
Laura_Thacker
Qrew Commander
6 years ago
Check that you do not have a Webhook, a QB Action or an Automation doing this.  Your form rules only work when records are modified in the Form itself; not via an import.  There must be another workflow process doing this.
Laura_Thacker's avatar
Laura_Thacker
Qrew Commander
6 years ago
Disable your automation; and see if the import does the same thing.  You may need to submit a support ticket if you are seeing data changes with no automations firing on new record imports.