Forum Discussion

ChristineWhite's avatar
ChristineWhite
Qrew Assistant Captain
6 years ago

Email Alert based on Child Record.

Is it possible to filter email alerts based on the child records?  I would like to alert the appropriate Team when a Purchase Order is received.  The associated Team is part of the child detail records, not the Parent PO itself.  I added a summary field which counts records if part of a Team, but adding this to the filter seems to preventing an alert from being triggered.  Thanks
  • It sounds like you are taking the right approach and something is wrong with the filter.  Can you provide a screenshot of the filter setup?  Thanks
  • ChristineWhite's avatar
    ChristineWhite
    Qrew Assistant Captain
    Hi, This did end up working.  There was just a slight delay in this version of the alert compared to the unfiltered alert.  Thx!