Forum Discussion

HannahEngelson's avatar
HannahEngelson
Qrew Trainee
10 months ago

Email notifications from internal

I am trying to set up custom email notifications that send from the user who is adding a new record. The problem I'm having is that no matter what I try, the from is not sending from our internal ema...
Email notification
MarkShnier__You's avatar
MarkShnier__You
Icon for Qrew Legend rankQrew Legend
10 months ago

I have not tested but are you able to set the Reply To when sending an email using Pipelines and the Outlook or Gmail channel?  That way even if you have a generic "FROM" at least you can control what happens if the user does a Reply.

I do  know what using the 3rd Party Add-On from Juiced called Courier, you can set the Reply To.

https://www.juicedtech.com/courier