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KendalPyfrom1's avatar
KendalPyfrom1
Qrew Member
3 years ago

Empty fields in email notifications

Hi Everyone,

I am currently working on an email notification that will send out when an employee is terminated. I have the conditions of the notification, the recipients (Permission type is 'Open') and a custom message (Correct fields tag chosen) set up to send. My issue is in the email message; one of my fields are showing in the preview as "*empty*" even though there is data in the field. I have checked the field permissions on the field and it is set to 'Modify'.

The email preview is below:

Full Name - TestFirstName, TestLastName
Employee Type - *empty*
Title - TestTitle
Term Date - 05-06-2021

Any ideas or a direction where I can look to identify the cause?

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Kendal
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