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Hello everyone,&nbsp;
One of my commitments this year has been to build a stronger connection with amazing&nbsp;Qrew&nbsp;members, and&nbsp;I’ve&nbsp;been looking forward to writing this post today.&nbsp;&nbsp;
First of all, I want to thank everyone who was able to attend&nbsp;Empower&nbsp;26 in May for spending their time with us.&nbsp;It was a pleasure to see you all and to speak with so many of you. Thank you also to those of you who joined us online – I hope we can see one another in person soon! It was another reminder of just how creative, inventive, and&nbsp;smart&nbsp;Qrew&nbsp;members are.&nbsp;
During my speech at Empower (which you can watch here), I talked a lot about keeping promises. I think&nbsp;we’ve&nbsp;done&nbsp;a good job&nbsp;in the last year or so following&nbsp;through on commitments we made&nbsp;and focusing more on our customers. But&nbsp;there’s&nbsp;still plenty of work to do, and&nbsp;I&nbsp;can’t&nbsp;wait to take it on.&nbsp;
As part of my commitment to improving&nbsp;the&nbsp;customer&nbsp;experience,&nbsp;I’m&nbsp;excited to say that we are making some changes to the community platform&nbsp;in the coming&nbsp;months.&nbsp;We dug into the feedback&nbsp;we’ve&nbsp;been receiving about the community platform, and the changes to come will make it&nbsp;more intuitive, responsive, and easier to use,&nbsp;search, and&nbsp;connect&nbsp;with one another.&nbsp;&nbsp;
We are also introducing changes to product feedback, which went into place last week. The&nbsp;new tool also allows you to&nbsp;explore&nbsp;and&nbsp;support&nbsp;the ideas that matter most to you that are&nbsp;already under consideration from our Product team&nbsp;and&nbsp;provides&nbsp;visibility&nbsp;into what your teammates have&nbsp;submitted.&nbsp;It’s&nbsp;a shift&nbsp;we’re&nbsp;making to&nbsp;ensure&nbsp;that&nbsp;we’re&nbsp;hearing you more clearly and&nbsp;that&nbsp;we’re&nbsp;responding thoughtfully&nbsp;– all with the aim of&nbsp;continuing&nbsp;to build Quickbase alongside&nbsp;you.&nbsp;You can read more about these changes&nbsp;on Devi’s blog here.&nbsp;&nbsp;
You’ll&nbsp;also start to hear more from me here in&nbsp;the community.&nbsp;I’m&nbsp;committed to communicating&nbsp;more about what&nbsp;we’re&nbsp;doing and why – and how Quickbase is evolving to meet your needs and keep pace with change. Just as importantly: I am listening.&nbsp;I hope to hear more from you about your experience and about your needs.&nbsp;&nbsp;
Thank you as always for helping to shape what comes next, and for your continued commitment to making Quickbase even better. Your imagination, innovation, and ingenuity&nbsp;is&nbsp;the foundation for our success.&nbsp;Keep telling us what’s working,&nbsp;what’s&nbsp;still&nbsp;to work&nbsp;on, and what you would like to see next!&nbsp;&nbsp;
&nbsp;
– Kelly&nbsp;

denin · Answer

I really like the way ideas are presented in the new feedback portal. It's clear, easy to navigate and go through ideas. But adding my comment feels weird cause I don't see any other comments, feel like I'm yelling into a void.

khall · Answer

Thanks for the feedback, Denin.&nbsp; I can promise you it's not going into the void.&nbsp; It's actually going to multiple places, including an internal Slack channel, that many of us (including myself) review daily!&nbsp;

jimharrison · Answer

Agreed, it feels like we will want a second feedback channel where we communicate to the entire customer base as a whole outside My Feedback/Give Feedback. I am curious to see how the transparent feedback behaves with my team and whether we find value in the information. I have found the support watcher function to be helpful.&nbsp;

denin · Answer

I would expect having categories in the forums, one of which would be for feedback, and each feedback idea has a dedicated thread so there can be free and open conversation about the idea

The way I envision it, they'd be linked - like I can click to go to the forum from the idea or when writing a comment choose to also post my feedback in the forum, and vice versa the first post in the thread would be going to the idea page.

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