'Help Desk' type Customer Satisfaction Survey
We have users fill out a request form. (Requestors)
Then a team of users do what is requested on the form. (Request Team)
When form is marked 'complete' a notification email goes out to the Requestors.
The Request Team has asked to add a survey to that notification email. I could just make a Survey table and link to the 'new record' button... but they want to know which Request Form the survey is for. I can do a relationship... but how do I make the button open a new Survey form that has the correct Request Form pre-selected?
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Jen Hamilton
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Then a team of users do what is requested on the form. (Request Team)
When form is marked 'complete' a notification email goes out to the Requestors.
The Request Team has asked to add a survey to that notification email. I could just make a Survey table and link to the 'new record' button... but they want to know which Request Form the survey is for. I can do a relationship... but how do I make the button open a new Survey form that has the correct Request Form pre-selected?
------------------------------
Jen Hamilton
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