Forum Discussion
LeoLeo
9 years agoQrew Member
Hi @Matthew,
I have a similar situation.
Say we have our quickbase domain : ourdomain.quickbase.com
and we have client users with email Id as
user1.client.com
user2.client.com
now this client has their separate quickbase domain : client.quickbase.com
and the users email have been updated to say
user1.newClient.com
user2.newClient.com
Now I need to update the users email ID from user1.client.com => user1.newClient.com
What is the best approach to do this?
Thanks in advance.
Regards,
Vishal
I have a similar situation.
Say we have our quickbase domain : ourdomain.quickbase.com
and we have client users with email Id as
user1.client.com
user2.client.com
now this client has their separate quickbase domain : client.quickbase.com
and the users email have been updated to say
user1.newClient.com
user2.newClient.com
Now I need to update the users email ID from user1.client.com => user1.newClient.com
What is the best approach to do this?
Thanks in advance.
Regards,
Vishal
MCFNeil
9 years agoQrew Captain
Best bet is to have them change their email in their preferences, but if they are already using that email in a different account, you will have to add the new email, and remove the old user.
Then you'll have to update any important records that might have the old user listed. It wont delete the old user from old records, but just any user field going forward.
Then you'll have to update any important records that might have the old user listed. It wont delete the old user from old records, but just any user field going forward.