how do I reactivate a deactivated user?

How did you deactivate the user?  Did you remove the user from the Users list?  Or put the user on the Deny list?

Hi Chris,



To reactivate a user, you can go to My Apps > Manage My Billing Account > Users With Access tab. From there, you can click Reactivate Users and then choose who you want to reactivate. For more information, please see our help topic here:

http://www.quickbase.com/user-assistance/reactivating_user.html




Thanks!

Brian

I have a user who shows deactivated in the application, but is not listed in the account "Users with access tab" hence, I can't reactivate. How do I manage this situation? Thanks.

Hi Kevin, You'll need our help to re-activate a user. If you can go to Help > Manage Support Cases > + New Support Case, one of our customer care specialists will get in touch with you to give you a hand.

Thanks, Brian

If i remove a user from user list what will happen, all the record will be removed or it will be stored as it is?

Hello. Records are not removed when a user is denied or deactivated.