Forum Discussion

MikeTamoush's avatar
MikeTamoush
Qrew Commander
7 months ago

How to add a link to new notifications?

Does anyone know how to add a link to new notifications? In old notifications you can simply make a rich text link and reference the field, but in the new notifications it just shows the rich text field as text.

My use case is: The notification fires from a child record, but I want to be able to have a link to the parent record in the email. 

new feature feedback
  • GretchenJorgens's avatar
    GretchenJorgens
    Qrew Trainee
    7 months ago

    I submitted a support case about rich text fields displaying as text in the new notifications and was told support of rich text fields in the new notifications is planned but a timeframe for the change hasn't been set.