We are periodically getting an email from users stating they are requesting permission to create applications billed to the account. Checking in with one of the users, the request to create an app came as a popup on the screen. The popup is exited out (clicking the X), though the user has to click several times to close it.
These are not desired requests, yet as the account administrator, we receive emails that the users are requesting it.
It seems this is an error with the popup if they are not actually making the request.
Is there a way to disable this popup for the users from randomly appearing?
I'm not sure yet what this looks like. Hoping it's an easy solution to resolve.
Thanks!
Question
How to stop user(s) requesting permission to create applications billed to the account
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I understand and share your concern. However, I think Quick Base doesn't like you controlling that. They want people to create applications and if they can't keep bombarding you with those requests until you relent. I have been asking QuickBase to do this for several years as well and I am interested in seeing their response now, especially because it is not an Intuit company anymore. Fingers crossed!
It's not a popup, it's an errant click on your users' part.
The apps ribbon looks something like this:
And when a user without app creation permissions clicks on 'New App', which always appears to the right of the 'tabbed' list of apps they've lately accessed, it will send the account owner the email request you're describing.
We have one user who does this HABITUALLY and it took us a while to figure out what was happening. I can all but promise you that if you take this description to your user(s) who are 'randomly' getting these 'popups' they will reveal that they do in fact regularly click on that area of the screen - probably the table home page that appears under that screen real estate, for their role (since the table home page button ribbon is what goes under the apps ribbon).
Unfortunately as I understand it there is nothing you can do but ignore the emails without taking some truly drastic and probably undesirable measures in the BOL realm. Though you can at least rest assured that those emails can safely be ignored.
The apps ribbon looks something like this:
And when a user without app creation permissions clicks on 'New App', which always appears to the right of the 'tabbed' list of apps they've lately accessed, it will send the account owner the email request you're describing.
We have one user who does this HABITUALLY and it took us a while to figure out what was happening. I can all but promise you that if you take this description to your user(s) who are 'randomly' getting these 'popups' they will reveal that they do in fact regularly click on that area of the screen - probably the table home page that appears under that screen real estate, for their role (since the table home page button ribbon is what goes under the apps ribbon).
Unfortunately as I understand it there is nothing you can do but ignore the emails without taking some truly drastic and probably undesirable measures in the BOL realm. Though you can at least rest assured that those emails can safely be ignored.
There is a native 'solution' to remove that entire row from your entire app for all users (including yourself), in case that constitutes an acceptable quick fix:
https://community.quickbase.com/quickbase/topics/remove-new-apps-tab-for-viewer
https://community.quickbase.com/quickbase/topics/remove-new-apps-tab-for-viewer
+6There is a "new" request for this people can upvote on. There may be older ones I didn't see too.
https://feedback.quickbase.com/app/#/case/292634
Another one:
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