Importing New Activities to Contacts
I have a batch of new activities that I need to import to existing contacts in my database. The issue I'm running into is that when I import these new activities they are created without a connection to a contact in the system (despite the fact that I have a unique Contact Record ID, Contact Name, etc listed for every activity). The system won't let me import the Contact Record ID with the spreadsheet so the activities are assigned to no one. The way I have designed the Add Activity is that the user must go through the Person's account to add an activity. We had an issue with our last database that people would quickly add activities to no one in particular so they were floating in limbo. Now, the way I have engineered this relationship is backfiring because the reference goes only one way. Is there any way I can "reverse engineer" this so I can assign multiple new activities to an already existing contact? Thanks!
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Cecilia Mullan
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