MichelleChapman
6 years agoQrew Assistant Captain
Is it possible to merge record ids from 2 separate but related tables?
Prior to today I had a user who managed records on her own table separate from the main records. She would enter information on her table, then give the same information to someone else in the company and he would enter it on the main table. I have created relationships and automations that will now take her entries and put them directly on the main table and update from her table. However there are 200 cases that have a record id on her table and a separate record id on the main table and they don't understand they are the same record in order to update the main table for the old records. I created a look up field on her table and identified the record id to each related case from the main table. It still doesn't know it is related. Is there a way to merge her record id with the main record id for the old cases?