Forum Discussion

PaulaPaula's avatar
PaulaPaula
Qrew Member
13 years ago

Is there a way to cc someone on an e-mail notification?

Is there a way to cc someone on an e-mail notification? I am setting up the notification to send an e-mail to the person the record is assigned to when a status changes, but I would also like to notify another user in the cc line of the notification who is not associated with the record.
  • No, there is not away to send the email as a cc. The best that you can do is to indicate in the body text who the TO is and who the CC is. But the actual email will be a TO in both cases.
  • Mark:

    Is there a way to set up multiple users to receive an e-mail notification?  The first person I want the notification sent to is the person assigned to that record.  To do this, i have selected "The user listed in the field: xxx" in the Notify Whom section.  I then want that same notification sent to this individual's manager.  Is there a way to do this within the same notification when I want one recipient to be pulled from a QuickBase data field or would I nbeed to set up two notifications - one for the user & another for the manager?  The manager will not change, but the individuial assigned to the record will change.

    Thanks!
    Paula
  • The best way to do this is to create a formula List-User type field called [employee and their manager].  Then that field will appear on the drop down choice for the recipient.   Duplicating notifications is a losing battle to keep them in synch - double work, so you are right to suspect that there is a better way.
    here is the help on a List-user formula
    https://www.quickbase.com/db/6ewwzuuj?a=dr&r=fx&rl=tg
  • Is there a way to do this when the email needs to go to
    1) A Quickbase User
    2) A non-QB user (i.e., it's pulling the email address from the "requestor" field on a form)
    I have been trying to get this to work with the ToUserList function, but have not been successful.  Any ideas are appreciated.
  • I've been able to do something similar by having the Notification set to Open, which lets me put in email addresses, QB user or not. You could then use a formula field to add these email addresses into a list, and that field can be added to the notification.

    Below is the code to get the email of a QuickBase User:

    If(ToText([QB User]) <>"", UserToEmail([QB User]),"")

    • QuickBaseCoachD's avatar
      QuickBaseCoachD
      Qrew Captain
      re: use a formula field to add these email addresses into a list

      _In my experience, there is not a way to concatenate emails addresses together in a formula field in any format such as comma or semi colon delimited and get them to work in the email who box.  They have to be listed as individual fields.