Logging Changes in a field breaks a formula. How can I log the changes and keep the formula?
Thanks in advance for any help someone can give me!
I have two tables: Tickets and Requests. The user views a record on the Ticket table and submits a request through a button on the Ticket record. As the requests are submitted on the Request form (attached to a Ticket record), the Request status goes in as a "pending" status in the status field. Another user will change that to "approved."
I have changed this Request status field to log changes (for audit).
On the Tickets table, there is a field called Total Quantity Approved. This is a summary field where it will summarize the number of tickets that have attached Request where the status is pointing to "pending" or "approved."
I have a formula field on the Ticket form (Total Available Tickets) that takes Total Tickets Received (a figure input when the record is created) and subtracts Total Quantity Approved. All of my reports hinge on this formula.
This formula is broken, now and won't work. I believe it's because I'm now logging the changes, and it doesn't just say Approved or Pending, it says the name and date of the user who changed the status.
Is there a way to log changes and allow my formula to continue to work?