Multiple user accounts

Question

I am setting up a job management application and I am a little confused as to how the multiple user account (for 1 e-mail) system works.

Would it be better to add users (admin staff and field techs), each with their own e-mail address (this means i have to go set up an e-mail for all my tech staff). Or can I just have 1 e-mail for all tech staff and have multiple logins. so for example:

accounts@company.com = Master account and billing account

Techs@company.com = Single e-mail with multiple user accounts attached. These guys will have the same role assigned within the master app.

I understand you cant delete an account? not sure why this is the case...

So i would like to know what is the most prudent way of setting up user accounts in quickbase so that in future I can also start creating workflows etc.

quickbasecoachd · Answer

There is absolutely only one answer here.&nbsp;&nbsp;Each user needs to have their own separate userid.&nbsp;&nbsp;Each employee should just be invited to the app and register for QuickBase using their company email address.&nbsp;&nbsp;They should choose their own secret password.&nbsp;&nbsp;They should also be encouraged to also go into their profiles to set up a short form userid, which will let them log in with fewer keystrokes.

geoffreyharmuth · Answer

Thanks for this.&nbsp;&nbsp;If i may ask, what is the reason for allowing multiple user accounts for 1 e-mail?

quickbasecoachd · Answer

Interesting question. I think it's a rarely used feature. I suppose that it could be used by an Admin level person to be able to do testing in different Roles, but still be using their same @mycompany.com email address.

kentbrown · Answer

How do you remove a user account that was created with the same email address? I created this by mistake and do not want to cause confusion within our system.

Forum Discussion

Multiple user accounts

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