Forum Discussion

Qrew Member

3 years ago

Notifications to distribution groups (Outlook DGs)

Is there a way to enable a notification to email an Outlook DG? I have tried: creating an email formula field with the address using the open permissions making the email a user email field to ...

NotificationsEmail

Qrew Trainee

Just a thought, as I ran into something similar apart from Quickbase.
A Microsoft365 admin needs to set the distribution group to allow emails from outside sources. Since your tests with individual recipients works, I'm guessing the issue is on receiving end.

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Andrea Best
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MarkShnier__You

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Qrew Legend

3 years ago

I agree with Andrea! I realize now that I have a client who blocks potential spam by blocking the use of DGs by outside sources.

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Mark Shnier (Your Quickbase Coach)
mark.shnier@gmail.com
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EdGrandinetti
Qrew Member
3 years ago
Thank you both for the insight. Our admin told me that the DG needs to be registered as a paid seat in QB and then added as an authorized app user. DGs are blocked from sending via outside source but by adding it as an authorized company QB "user" they can allow it.

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Ed
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- AndreaBest
  Qrew Trainee
  3 years ago
  Hmm, it seems a bit excessive to pay for a seat that no one will actually use.
  Since you use Microsoft365, couldn't you send the email to a currently registered user (like yourself), and have a rule that says if Email is from Quickbase, and subject contains report name, forward this on to the distribution group? You can name your report anything you want to make it unique enough for a rule to recognize.
  I haven't tried it. It's on my list to attempt in the future when I have the time. Just an idea.
  
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  Andrea Best
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  - EdGrandinetti
    Qrew Member
    3 years ago
    Just tested your suggestion Andrea and it works good. The only downside is recipients receive a forwarded email instead of the original but I agree I hate to use a paid seat just for a DG. I'll discuss with our Admins to see which direction we go. Thanks again for the suggestions!
    
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    Ed
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