Forum Discussion
Instead of the Browser URL - try using the file_transfer_url in the step. That is the key associated with the file that Pipelines can access/transfer successfully in most situations I've seen.
------------------------------
Chayce Duncan
------------------------------
- JeffElliott12 months agoQrew Member
Thanks Chayce:
I tried the file transfer handle and that didn't work. Same issue.
Is the file_transfer_url something different?
Do i have to call up that information in an earlier pipeline step?
------------------------------
Jeff Elliott
------------------------------- ChayceDuncan12 months agoQrew Captain
It's the file_transfer_handle - mistyped when doing it from memory on my part.
When you're targeting the attachments - are you doing this from the trigger of a new email received - or are you doing a 'Search Attachments' step to get the list of attachments that you can loop through to download if there is more than 1?
------------------------------
Chayce Duncan
------------------------------- JeffElliott12 months agoQrew Member
Sorry if I was unclear. the attachment comes from the "Trigger" record and is in a "file attachment" field there.
In the later step, when I do "send email with attachments" from outlook in the pipeline I want to attach that file.
It may be a "permissions" issue... not sure. OR i have to do something else to access that file in that step.
------------------------------
Jeff Elliott
------------------------------