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EriksonTsang's avatar
EriksonTsang
Qrew Cadet
5 years ago

Pipeline - JIRA (dropdown field) --> QuickBase (text field)

I'm happy to start using pipeline to automate some of the workflow from JIRA into QuickBase. I'm able to do a simple create JIRA issue ticket trigger to create QuickBase record action. However, I've encountered something that I can't figure out and hopefully someone would be able to help me.

Within the pipeline configuration, I'd like to copy over a dropdown text field from JIRA into a text field in QuickBase upon the new issue ticket / new QuickBase record creation. After the pipeline triggers, the dropdown field from JIRA shows long strange text.

(ie. {u'self': u'https://companydomain.atlassian.net/rest/api/2/customFieldOption/12636', u'id': u'12636', u'value': u'Castle'}

The dropdown field showing in JIRA is supposed to be "Castle", which i want it simple to copy the text "Castle" over to QuickBase. Not sure why it shows a long strange text in QuickBase when copy over.
I'm wondering if anyone can help me out on this? THANKS!!

PS. I'm able to figure a work around to create a separate formulated field to have the IF and CONTAINS function listing out all the dropdown text, which contains in the long strange text.

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Erikson Tsang
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  • Did you ever find a way to get a clean reply from JIRA?   'Castle' instead of that whole long string?   I'm wrestling with this problem right now.

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    Jeff Peterson
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