QB Automation Not Adding All Records
Automation Purpose: After adding a Master Record, populate a new table(s) with unique value(s) from a specific Master Record field(s). New tables have the unique value set as their Key. This enabl...
Forum Discussion
Hi Derek,
When you do this import and the Automation triggers you may be getting an email indicating you are hitting the Automation threshold for how many Automations can fire at once. That email comes from the Automation service at a different level and doesn't end up in the error logs on the automations since it is a matter of the system restricting you for hitting the limit and not the Automation itself failing. If you check that email inbox for the user who created that Automation you may have an email that can verify if you have run into that limit. My instinct would also be that you are hitting the threshold with that many changes firing off and bulk importing.
If you can't find that email to verify or not I would suggest reaching out to our Care team and letting them know what you are running into. They can help dig into what is going on directly in your app and also verify is an error is being run into. You can reach our Care team while logging into Quick Base under the ? Icon in the upper right hand corner and selecting Mange Support Case or directly here in the Community by clicking on Support where it appears in the top right corner of the screen.
------------------------------
Evan Martinez
Community Marketing Manager
Quick Base
------------------------------
When you do this import and the Automation triggers you may be getting an email indicating you are hitting the Automation threshold for how many Automations can fire at once. That email comes from the Automation service at a different level and doesn't end up in the error logs on the automations since it is a matter of the system restricting you for hitting the limit and not the Automation itself failing. If you check that email inbox for the user who created that Automation you may have an email that can verify if you have run into that limit. My instinct would also be that you are hitting the threshold with that many changes firing off and bulk importing.
If you can't find that email to verify or not I would suggest reaching out to our Care team and letting them know what you are running into. They can help dig into what is going on directly in your app and also verify is an error is being run into. You can reach our Care team while logging into Quick Base under the ? Icon in the upper right hand corner and selecting Mange Support Case or directly here in the Community by clicking on Support where it appears in the top right corner of the screen.
------------------------------
Evan Martinez
Community Marketing Manager
Quick Base
------------------------------