Calculating SLA Start Date
I am tracking SLA in my app, my problem is my start date needs to be figured by a time stamp and exclude weekends and holidays. For example: If the time stamp is before 12:00 PM it is the same day, ...
Forum Discussion
yes, it is an existing field. This will be my start date to determine my 3 day SLA, I need to be able to convert the Date, time stamp to just a date. make sense? For example: 1-5-17 11:05 AM would convert to 1-5-17 or 1-5-17 12:05 pm would convert to 1-8-17 for start date. Need to convert time stamp to single day, excluding weekends and some holidays.
