Forum Discussion

Qrew Champion

Re: Changed my user email and my connections broke, and I cant update my email in the connection?

Have them check the external auth id. They usually update the email address but skip the external auth id, which can be problematic.

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Jim Harrison
transparency = knowledge + understanding : The Scrum Dudes
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3 Replies

MichaelTamoush
Qrew Captain
4 years ago
Thanks for the tip. What is weird is that no matter what email I am logged in as, I cant make any changes to a connection

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Michael Tamoush
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- JimHarrison
  Qrew Champion
  4 years ago
  I wonder if Connection permissions are set by user id?
  You may have to re-create the connections. I don't recall being able to take over a Connection created by another User.
  Make sure your new email login has Realm Admin permissions and create a new test connection, see what happens.
  
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  Jim Harrison
  transparency = knowledge + understanding : The Scrum Dudes
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  - MichaelTamoush
    Qrew Captain
    4 years ago
    Looks easy enough to change over all my connections.
    
    Do you know if anything else will need to change? Automations, etc? I might start a new thread about this.
    
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    Michael Tamoush
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