Forum Discussion
PaulStreit
Qrew Member
Mark,
You were right, I verified that QB is considering them to be a multi-notification type. I'll try your solution and report back. I didn't see this before because the notifications were set for single notification only, so nothing was going out even though triggering was occurring.
Back soon,
Paul
PaulStreit
4 years agoQrew Member
Mark,
The daisy chain automations triggered, and the "request" and "actually" checkboxes are checked, but the email notifications are still being considered by QB as multi-notifications. I even added another step in the daisy chain with a second "request" checkbox between the first "request" checkbox and the "actually" checkbox, including of course the additional automation to set it the additional checkbox, and still the same issue occurs. I'm not getting any automation errors. The sole problem is that QB is considering the record updates as a multi-notification instead of single.
I'm wondering if a pipeline would fix this, to search for the records that need to be triggered, then step through the search results recordset one record at a time to set a trigger checkbox that would trigger the notifications. Thoughts?
Thanks
Paul
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Paul Streit
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The daisy chain automations triggered, and the "request" and "actually" checkboxes are checked, but the email notifications are still being considered by QB as multi-notifications. I even added another step in the daisy chain with a second "request" checkbox between the first "request" checkbox and the "actually" checkbox, including of course the additional automation to set it the additional checkbox, and still the same issue occurs. I'm not getting any automation errors. The sole problem is that QB is considering the record updates as a multi-notification instead of single.
I'm wondering if a pipeline would fix this, to search for the records that need to be triggered, then step through the search results recordset one record at a time to set a trigger checkbox that would trigger the notifications. Thoughts?
Thanks
Paul
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Paul Streit
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