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TomMcNeill's avatar
TomMcNeill
Qrew Trainee
9 years ago

Roundrobin auto-assignment of Users for different offices

I am trying to perform a round robin assignment, for different techs in our different offices. My Atlanta office has 3 techs (tech1, tech2, tech3) "ATL" My Chicago office has 3 techs (tech4, tec...
TomMcNeill's avatar
TomMcNeill
Qrew Trainee
9 years ago
Thanks Matthew!

I've setup the tables with the with the corresponding (One - > Many) setup.

How could I setup the conditions to view only techs associated with an office?
MCFNeil's avatar
MCFNeil
Qrew Captain
9 years ago
Open up the field properties for the field [Related Tech].

There is a checkbox to make the field use "conditional values"
Then make it show where the Tech's Related Office matches the issue's Related Office.



(This example, has [Related Client], but the set up should be the same).