Subscription Reports in emails

Question

I have so many complaints from users and receivers that the reports that are being sent out automatically are horrible looking because it's in the new style. When I even click off that green toggle and send manually it comes out the new style.

Is there any way anyone has fixed this horrible reports? I have searched on here and I know lots of people years ago hated it then when it was released. Since I started the new email that can be sent out to non QB users the format is horrible. Maybe I need to go back to the way I use to do it- send it to me and forward out the email. PIA that is.....

I was also told that if I bought the extended package that QB offers they could fix those reports. I highly doubt it.

thanks for any insight - I think it's a long shot

markshnier__you · Answer

Is your main issue with new reports about the column widths? &nbsp;What are your main issues with New Style Table reports?

roxanneziegler · Answer

Column width, and the fact that when I have 100's of records that are suppose to be on the report it only shows some. also I have a check box in the report - it use to be just a check on the report and now it says false, true - takes up more space than a check mark. People are complaining they can't read them on their phone as they had before.&nbsp; I usually send out a large sales report at end of day automatically and it's useless the last part with total is cut off - I have now changed to a summary report but that is not what the higher ups want

markshnier__you · Answer

Column Width is a known issue. &nbsp;Perhaps they will discuss at Empower Pro. &nbsp;Report filters should work to return the correct records. That sounds like a support ticket.My checkbox fields render as check marks on both the new and old reports so that true false behaviors sounds unexpected. &nbsp;Again, I would ask support.&nbsp;

roxanneziegler · Answer

I did put in a ticket and they told me no that is just the way it is. Tech support rarely can help any longer. That is so interesting that yours worked. I will put in another support ticket and see what is happening - thanks again

markshnier__you · Answer

I can't help you with column widths, but if you want to&nbsp; contact me off-line I don't mind having a look when I have time.&nbsp; &nbsp;Filters and check box field should work perfectly&nbsp; &nbsp;mark.shnier@gmail.com&nbsp;

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Subscription Reports in emails