Forum Discussion

ChristieAnderso's avatar
ChristieAnderso
Qrew Member
4 years ago

Summary formula for Multi-Select Text

Hello,

I am trying to create a summary report for selections made in a multi-select field.  I'm using the formula -


IF(Contains($Selections, $SearchTerm),1,0)

and am getting the error - 

Formula error
Expecting text but found number

My actual text is here:
If(Contains([Collaboration 1], "A1A warm-transfer: A1A Nurse Care Manager- Successful"),1,
If(Contains([Collaboration 1], "A1A warm-transfer: A1A Nurse Care Manager- Nurse not available; referral sent"),1,0))

I found a conversation in the community with a similar error, but there was no resolution posted so I'm stuck.  Any help is appreciated!  




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Christie Anderson, PMP She.Her.Hers. | Proactive Care Management Associate, Aetna One Advocate
p 959-230-7059
6005 Nacot Pl, Mail Code F488, New Albany, OH, 43054
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  • MarkShnier__You's avatar
    MarkShnier__You
    Icon for Qrew Legend rankQrew Legend
    4 years ago
    Is the result of your formula supposed to be the number of selections?  Can you give an example of what your day looks like and the response that you expect?

    ------------------------------
    Mark Shnier (YQC)
    mark.shnier@gmail.com
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    • ChristieAnderso's avatar
      ChristieAnderso
      Qrew Member
      4 years ago
      HI Mark,

      Yes, the result will total the number of selections.  We would like metrics to display how many collaboration attempts resulted in a successful transfer to a nurse ("A1A Nurse Care Manager- Successful") and how many resulted in a referral due to no nurse being available to take the transfer ("A1A Nurse Care Manager- Nurse not available; referral sent").  

      I hope that helps?

      ------------------------------
      Christie Anderson, PMP She.Her.Hers. | Proactive Care Management Associate, Aetna One Advocate
      p 959-230-7059
      6005 Nacot Pl, Mail Code F488, New Albany, OH, 43054
      ------------------------------
    • MarkShnier__You's avatar
      MarkShnier__You
      Icon for Qrew Legend rankQrew Legend
      4 years ago
      OK, just change the field type to formula numeric


      If(Contains([Collaboration 1], "A1A warm-transfer: A1A Nurse Care Manager- Successful"),1,0)
      + 
      If(Contains([Collaboration 1], "A1A warm-transfer: A1A Nurse Care Manager- Nurse not available; referral sent"),1,0)


      This will  result in a numeric value of 0 or 1 or 2, based on how many selections were made.

      ------------------------------
      Mark Shnier (YQC)
      mark.shnier@gmail.com
      ------------------------------
      • ChristieAnderso's avatar
        ChristieAnderso
        Qrew Member
        4 years ago
        Ok, confirming to change the field type for Collaboration 1 to formula numeric?  Won't that remove the multi-select options for users?  I may be misunderstanding this.

        ------------------------------
        Christie Anderson, PMP She.Her.Hers. | Proactive Care Management Associate, Aetna One Advocate
        p 959-230-7059
        6005 Nacot Pl, Mail Code F488, New Albany, OH, 43054
        ------------------------------