Hi Stephen,
I agree with Michael that it is probably a good idea to get in touch with our technical support team via a case. You can open a case with them from community by using the Support link that appears in the upper right hand corner of the screen in the global navigation when you are signed into community. You can also create a case when you are signed into Quickbase by clicking the question mark icon that appears in the upper right hand corner and selecting Manage Support Cases if you let them know what is happening and send them along this video in the case they can help you dig into what is going on here.
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Evan Martinez
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