Support Ticket System with Email
We have a support ticketing system within quickbase. Currently, when clients are emailed, they are sent a notification from quickbase. We would like emails sent back from clients to be automatical...
Forum Discussion
No the are not system generated - the first one is created then from there is conversion on the order... Because the order has a "workorder #" I could put that at the start of the subject.
ex: subject line: "3421 - Question about drill" - the start 3421 is the workorder number...
PS - I would like to be able to schedule a reminder if no reply is received... (a reminder everyone on the email..)
ex: subject line: "3421 - Question about drill" - the start 3421 is the workorder number...
PS - I would like to be able to schedule a reminder if no reply is received... (a reminder everyone on the email..)