Forum Discussion

VW's avatar
VW
Qrew Trainee
2 years ago

Symbols added to automated emails

Has anyone else experienced this where automated email formatted got messed up some time last week. See below picture.  The "?" symbol was added throughout my automated emails.  Any one know why this happened?

Thank you



------------------------------
Val Wong
------------------------------

2 Replies

  • KatlynAllen's avatar
    KatlynAllen
    Qrew Assistant Captain

    Do you know if UTF-8 is turned on for your realm? 

    Or are there any special characters in your notification?



    ------------------------------
    Katlyn Allen
    kallen@eatatjacks.com
    ------------------------------
    • VW's avatar
      VW
      Qrew Trainee

      Hi Katlyn,

      I don't know if UTF-8 is set up for the realm.  Are you able to point me to a direction to look that up?  I built this application 5 months ago and never had a problem with these characters being in the email until last week.  There were no special characters in there originally, but somehow a bunch of those "?" got plopped in there.  I went in the emails and deleted them all out, but was wondering what happened to drop those in there so I can avoid it in the future.

      Thank you!



      ------------------------------
      Val Wong
      ------------------------------