Forum Discussion

zlunger's avatar
zlunger
Qrew Member
4 months ago

Unable to edit existing pipelines

No changes to already existing pipelines can be made, most pipelines are related to creating or updating records.

Changes in fields or field assignments result in the error "Check your entries and try again or contact Support". Refreshing the schema results in the error message "Schema refreshed with errors". Exporting the YAML for an existing pipeline and importing to create a new pipeline results in an error preventing pipeline creation. I can create a new pipeline from scratch and make changes.

Possibly related - we made a change to force UTF-8 encoding just before the pipeline issues started happening as we started having certain characters being replaced with ? or the code for the character in our records.

  • ben_simon's avatar
    ben_simon
    Community Manager

    I'd encourage a case to our support team so they can troubleshoot this with you. When submitting, I'd suggest including screenshots of the errors and potentially a defined time of when you recently made any changes.