Forum Discussion
Appreciate you both sharing and validating it's more than just one customer. We'll want our Tech Support teams to review, I can see you have submitted support cases so great job following the right way to attack this.
For anyone else experiencing this, I'd suggest a support case. What Tech Support does is when a technical issue is affecting many customers, the volume of cases can help prioritize the severity of the issue so the RIGHT teams can review and act quickly.
While Community is a great place to validate if its happening in silo or more common, as Mike did, we definitely do not want this thread to be the sole place any others impacted are sharing the impact. Our Tech Support teams can review and add impacted customers to a (hopefully) already existing Escalation. Hope this helps.
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Ben Simon
bsimon@quickbase.com
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- BoginyaVentsisl7 months agoQuickbase Staff
Thank you both for bringing your concerns to our attention.
Just like Ben wrote, if you're experiencing what Mike and Jim are experiencing, please let our Tech Support team know via a Case.
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Boginya Ventsislavova
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