avoiding being seen as spam
I have an app which generates a survey request for feedback email to participants in a training course.
My clients tells me that she is finds that too many of the Survey requests are ending up in the recipients' spam folders. The recipients are not Quick Base users and we have no control over their email systems or their address books.
Just looking for some advice on how to improve the odds of not being classified as spam email.
Right now the "from" is set as [Last Modified by] (ie the internal user who clicked the button to trigger the email Notification). It was done that way to allow the recipient to "Reply" to the email if they had questions, but in most cases they will not have questions, and they will click the link in the email to start a Quick Base Add Record function to complete a Survey with is Open to Everyone On The Internet.
My question is, if I change the "from" to the default notify@quickbase.com, would email systems be less likely to treat it as spam?
.
My clients tells me that she is finds that too many of the Survey requests are ending up in the recipients' spam folders. The recipients are not Quick Base users and we have no control over their email systems or their address books.
Just looking for some advice on how to improve the odds of not being classified as spam email.
Right now the "from" is set as [Last Modified by] (ie the internal user who clicked the button to trigger the email Notification). It was done that way to allow the recipient to "Reply" to the email if they had questions, but in most cases they will not have questions, and they will click the link in the email to start a Quick Base Add Record function to complete a Survey with is Open to Everyone On The Internet.
My question is, if I change the "from" to the default notify@quickbase.com, would email systems be less likely to treat it as spam?
.
