Forum Discussion

SheilaThielman's avatar
SheilaThielman
Qrew Member
6 years ago

Can an administrator change a user's password?

I am the administrator.  A user forgot his password.  He requested the email to change his password, but did not receive the email.  Can I change his password for him?  I deleted him as a user, and recreated him but that did not help.

3 Replies

  • You cannot change his password, but can send him the reset password message. Deleting him as a user and adding him back still maintains him as a user.
    • PaulPeterson1's avatar
      PaulPeterson1
      Qrew Assistant Captain
      I have the same issue, but do not see an option to send the reset password message.  Where is this located?

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      Paul Peterson
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