Forum Discussion
QuickBaseCoachD
6 years agoQrew Captain
For a single email notification type the from email address can be from the person who last modified the record. The person who last modified the record will be the person in your company who push the button to trigger the email getting sent. The advantage of that of course is that your client can respond to the email in a normal fashion and your employee will get the email.
As for not wanting the employee to modify the template, well if you give them a form to send the customer and you don�t give your inside Staff and fields to fill out then it will be a standard template
As for getting HTML text into an email notification, you can configure the standard email notification to send an HTML page. There are many free websites available where you can type in Rich a text and it will convert that Rich text into HTML. Then you simply copy and paste that HTML into your email notification.
As for not wanting the employee to modify the template, well if you give them a form to send the customer and you don�t give your inside Staff and fields to fill out then it will be a standard template
As for getting HTML text into an email notification, you can configure the standard email notification to send an HTML page. There are many free websites available where you can type in Rich a text and it will convert that Rich text into HTML. Then you simply copy and paste that HTML into your email notification.