Customize Emails in Branding

Question

I have a PNG that is stored as a document. I've updated the Branding Customize app Head with Basic Left Element being the https:// URL for the PNG.

The app header displays the PNG as desired :)

I have also, under Branding, checked Customize emails and added the same URL to the Upper Left Element hoping the logo would appear at the top left of HTML notification emails sent to external addresses. It doesn't :(

Any suggested magic to make that happen?

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Katherine Oakey
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markshnier__you · Answer

Is the file available to everyone on the internet. If not, edit the file attachment properties and check the box to allow access without logging in.

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Mark Shnier (YQC)
Quick Base Solution Provider
Your Quick Base Coach
http://QuickBaseCoach.com
mark.shnier@gmail.com
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katherineoakey · Answer

I went to the Image field and make sure to check the box that you could see the image without being logged in.

The email I get (which shows 'external') still doesn't display the image at the top of the email. Using Outlook for the email reader.

No error (ie, no HTMP tag error or URL error), just not the image.

Kathy Oakey

University of Arizona Cooperative Extension

Maricopa Master Gardener

markshnier__you · Answer

I tried it and it worked for me,&nbsp; but my file was in an app that was Open to Everyone on The Internet.------------------------------Mark Shnier (YQC)Quick Base Solution ProviderYour Quick Base Coachhttp://QuickBaseCoach.commark.shnier@gmail.com------------------------------

katherineoakey · Answer

Hummmmm... Sounds like I might need to do a bit more background research on my end.     I don't think the whole app will end up being Open, just the access to the two button functions discussed earlier.           Kathy Oakey  University of Arizona Cooperative Extension  Maricopa Master Gardener

katherineoakey · Answer

I did make some progress.I got the checkbox to allow the image to display if not logged in.I have Customize emails in Branding with the Upper Left Element containing the JPG URL.I get the email (I read Outlook email through the Outlook web client) (had to click the warning from Outlook to allow content to display)...The logo now displays which I think is good. &nbsp;But, it takes the entire width of the page and the font with the actual email text is now almost unreadable as it is very tiny (didn't used to be).Anyway to control the size of the logo when displayed as part of the email customization from app Branding?The logo takes a size appropriate amount of space at the top of the QB app pages.------------------------------Katherine Oakey------------------------------

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Customize Emails in Branding

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