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Email notification when spicific field changed missing user fields

  • Jun 18, 2018 6:04 PM UTC
  • 0 replies
  • 71 views

I have a tasks table that I want to send a notification when the assigned user is changed, to let them know that the user has a new task

but the assigned to user field is not in the specific fields change option list

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  • Qrew Corporal
  • Jun 18, 2018 6:25 PM UTC
Make sure the [Assigned To] field is set to "Reportable"; otherwise fields will not show up in the Additional Criteria list.

  • Author
  • Qrew Corporal
  • Jun 18, 2018 6:52 PM UTC

I checked the field properties and it is checked and locked I cant change the value



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  • Qrew Corporal
  • Jun 18, 2018 8:31 PM UTC
So, the [Assigned To] is a formula field?  Can you post the formula of the [Assigned To] field here?  Also - it looks like you might be using [Related Resource] fields to indicate an Assigned To from another table.  If this is true, your trigger would be when the [Related] reference field has changed, not the formula-output field.

  • Author
  • Qrew Corporal
  • Jun 18, 2018 9:25 PM UTC
Assigned to is a user field in the tasks table