Forum Discussion
EvanMartinez
8 years agoModerator
Hi Ringoparr,
If after confirming that your Everyone on the Internet users and role are able to access these records even though they have no edit permissions I would recommend submitting a support case with our Care Team so they can look at the specific set up to see if they can isolate if this is a bug or if there is a factor in play in your application that could be causing this issue. You can submit a Support Case by clicking on this link and just let us know the specific application and the details of the issue, then the Care Rep can get an invite to replicate the issue and diagnose what might be going on.
If after confirming that your Everyone on the Internet users and role are able to access these records even though they have no edit permissions I would recommend submitting a support case with our Care Team so they can look at the specific set up to see if they can isolate if this is a bug or if there is a factor in play in your application that could be causing this issue. You can submit a Support Case by clicking on this link and just let us know the specific application and the details of the issue, then the Care Rep can get an invite to replicate the issue and diagnose what might be going on.