katlyncowley
5 years agoQrew Assistant Captain
Everyone on the Internet role
I have created a role for "everyone on the internet" so that our restaurants can see their open tickets without being required to log in. However, now all of our vendors can see every ticket that is open in our help desk system, despite having roles set up to only show the tickets assigned to their company. Their individual role works fine when the "everyone on the internet" role is disabled. I have reordered the roles so that everyone on the internet is below all other roles, but this did not help. Any suggestions? I really don't want my vendors to be able to see each other's tickets.
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Katlyn Allen
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Katlyn Allen
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