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Verdict7's avatar
Verdict7
Qrew Member
2 months ago

Ipad browser issue - Something went wrong?

All of a sudden a few of our end users are having issues with random tables and forms opening on quickbase on ipad browser.  They get the Error "Something went wrong, try reloading this page." Tried ...
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MarkStrassel's avatar
MarkStrassel
Qrew Cadet
2 months ago

I just had a user with something similar and clear history also did not work. If I tested as that user the problem did not happen.  They were using an old iPad Gen6 and when I swapped that out for them the problem went away, I did not make any other changes to Quickbase for them.  They were still running iOS 16.  I do not know if that helps at all.

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browser issue - Something went wrong?","id":"message:90122","revisionNum":3,"repliesCount":1,"author":{"__ref":"User:user:21509"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:quickbase-discussions"},"conversation":{"__ref":"Conversation:conversation:90122"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:90122"},"body@stripHtml({\"truncateLength\":200})":" All of a sudden a few of our end users are having issues with random tables and forms opening on quickbase on ipad browser.  They get the Error \"Something went wrong, try reloading this page.\" Tried ...","body@stringLength":"585","rawBody":"

All of a sudden a few of our end users are having issues with random tables and forms opening on quickbase on ipad browser.  They get the Error \"Something went wrong, try reloading this page.\" Tried resetting/deleting Clear History and Website Data from safari tried on chrome and still have the same issue.  Restarted and force closed the applications as well.  Tested as that user and cant replicate it.  Not sure if this has to do to an iOS update or what.  Anyone else seeing this? Have at least 3 users with the same issue started this week.  

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All of a sudden a few of our end users are having issues with random tables and forms opening on quickbase on ipad browser.  They get the Error \"Something went wrong, try reloading this page.\" Tried resetting/deleting Clear History and Website Data from safari tried on chrome and still have the same issue.  Restarted and force closed the applications as well.  Tested as that user and cant replicate it.  Not sure if this has to do to an iOS update or what.  Anyone else seeing this? Have at least 3 users with the same issue started this week.  

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I just had a user with something similar and clear history also did not work. If I tested as that user the problem did not happen.  They were using an old iPad Gen6 and when I swapped that out for them the problem went away, I did not make any other changes to Quickbase for them.  They were still running iOS 16.  I do not know if that helps at all.

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I just had a user with something similar and clear history also did not work. If I tested as that user the problem did not happen.  They were using an old iPad Gen6 and when I swapped that out for them the problem went away, I did not make any other changes to Quickbase for them.  They were still running iOS 16.  I do not know if that helps at all.

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