Forum Discussion
Eric_J_Hansen
8 years agoQrew Cadet
If you want something that allows you to add an activity to a case and then "thread" replies to that first activity, there is an app called "Discussion Forum" that has an example of a method you could use.
If you are ok with having a case and seeing a list of activities in newest to oldest order (not threaded), there are a few apps in the App Exchange that I built when I worked at QuickBase that would do the trick.
You might look at:
Customer Service Help Desk
IT Ticket Help Desk
Support Customers
Good Luck!
If you are ok with having a case and seeing a list of activities in newest to oldest order (not threaded), there are a few apps in the App Exchange that I built when I worked at QuickBase that would do the trick.
You might look at:
Customer Service Help Desk
IT Ticket Help Desk
Support Customers
Good Luck!