Hi Julie,
If you're looking for options, QuNect Backup is another option. This is an executable that runs on your local machine and downloads to a local file system, like your c:\ drive. From there you can move the files to a file share on you local domain or cloud service.
The tool is an ODBC driver setup. We use a service account with Administrator permissions on every App with attachments. Pick an App and then pick which folders to download and define a local path for the files. Then start it an go do something else because it can take a while and will consume bandwidth depending on the cumulative size of all those files. Also make certain the local file store has more room than the total size of the attachments or bad things can happen.
I'll give a shout out to Claude Von Roesgen who is a really nice guy. There are videos on the Qunect Website so you'll want paper and pencil to take notes.
Good luck
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Jim Harrison
transparency = knowledge + understanding : The Scrum Dudes
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