MIME Pipeline issue

Question

Hi, pipeline guru'sWe suddenly started getting the following pipeline error to an email template that we have in the application, but there have been no changes made to the template or form, but its preventing the email being sent to the user.&nbsp; &nbsp;Any suggestions on what we should be focusing on to resolve this?&nbsp; &nbsp;Remote service reported an error: A supported MIME type could not be found that matches the content type of the response. None of the supported type(s) 'Microsoft.OData.ODataMediaType, Microsoft.OData.ODataMediaType, Microsoft.OData.ODataMediaType, Microsoft.OData.ODataMediaType, Microsoft.OData.ODataMediaType, Microsoft.OData.ODataMediaType, Microsoft.OData.ODataMediaType, Microsoft.OData.ODataMediaType, Microsoft.OData.ODataMediaType, Microsoft.OData.ODataMediaType, Microsoft.OData.ODataMediaType, Microsoft.OData.ODataMediaType, Microsoft.OData.ODataMediaType, Microsoft.OData.ODataMediaType, Microsoft.OData.ODataMediaType, Microsoft.OData.ODataMediaType, Microsoft.OData.ODataMediaType, Microsoft.OData.ODataMediaType, Microsoft.OData.ODataMediaType, Microsoft.OData.ODataMediaType, Microsoft.OData.ODataMediaType, Microsoft.OData.ODataMediaType, Microsoft.OData.ODataMediaType, Microsoft.OData.ODataMediaType, Microsoft.OData.ODataMediaType, Microsoft.OData.ODataMediaType, Microsoft.OData.ODataMediaType, Microsoft.OData.ODataMediaType, Microsoft.OData.ODataMediaType, Microsoft.OData.ODataMediaType, Microsoft.OData.ODataMediaType, Microsoft.OData.ODataMediaTyp...' matches the content type 'application/x-www-form-urlencoded'.

brianlueth · Answer

Hi KieronMullan,We also started getting this in some of our pipelines beginning on 9/25. Today, I may have found a fix. I'm not sure why, but I tried placing my email content inside a &lt;div&gt; instead of using straight html and it seemed to fix the issue as our pipelines are running without the error now.Hope that helps,Brian

quickbasedevel1 · Answer

This error we faced as well since last week and resolved this by fully removing and re setting up our outlook channels. However, in return we are now faced with an authentication error that disconnects our outlook channels every 60-90 minutes. "Remote API returned authentication error: (invalid_request) AADSTS900144: The request body must contain the following parameter: 'refresh_token'. ". I logged a support case since almost a week with QB but unfortunately no resolution. Also just posted a discussion on that in this forum to see if others have found resolutions to that.

mariaperalta · Answer

Hi KieronMullan,&nbsp;
This one definitely feels like a support case. Please give them CSR access to your pipeline so they can look over it's past runs. This FAQ explains how if you've never had to before:
https://helpv2.quickbase.com/hc/en-us/articles/4570259530644-Getting-help-from-Quickbase-Technical-Support
Best,M
Maria

kieronmullan · Answer

Thanks Maria, I have raised a support case.&nbsp; Appreciate the quick response!

quickbase96 · Answer

We have the same issue.Please keep us posted.Thank you

Forum Discussion

MIME Pipeline issue