Multi-Line Text into Email URL Button
Hi,
Here is what I am trying to build:
We have a list of stakeholders for each project. On each stakeholder record is their contact information. The goal is to have an email button on that record that redirects Project Leads to a communications log table/form when they want to email a stakeholder.
On this table/form, it will pull over the stakeholder's email address and provide a message box.
In the message box, the Project Lead will type what they want to communicate. These messages aren't intended to be complex.
There will then be a button they click that says "Confirm & Send" which pulls up a new email and brings over any pertinent information. The reason we want it to function like this is so we can have a log of communications associated with a project. We know they can modify the email after clicking the button, but it at least provides a general idea of what was communicated.
I have made a couple email buttons with no issues in the past.
The issue and difference here is that I am trying to draw in a multi-line text field into the email and it isn't holding it's formatting. Paragraph breaks convert over as one continuous line of text. I have confirmed with QB Care that this is a limitation.
Has anyone else run into this before and know of a possible work around?
Additionally, I am open to alternate solution proposals?
Thank you to anyone who has taken the time to read this and potentially help.
------------------------------
Regards,
Curtis Middleton
------------------------------
Here is what I am trying to build:
We have a list of stakeholders for each project. On each stakeholder record is their contact information. The goal is to have an email button on that record that redirects Project Leads to a communications log table/form when they want to email a stakeholder.
On this table/form, it will pull over the stakeholder's email address and provide a message box.
In the message box, the Project Lead will type what they want to communicate. These messages aren't intended to be complex.
There will then be a button they click that says "Confirm & Send" which pulls up a new email and brings over any pertinent information. The reason we want it to function like this is so we can have a log of communications associated with a project. We know they can modify the email after clicking the button, but it at least provides a general idea of what was communicated.
I have made a couple email buttons with no issues in the past.
The issue and difference here is that I am trying to draw in a multi-line text field into the email and it isn't holding it's formatting. Paragraph breaks convert over as one continuous line of text. I have confirmed with QB Care that this is a limitation.
Has anyone else run into this before and know of a possible work around?
Additionally, I am open to alternate solution proposals?
Thank you to anyone who has taken the time to read this and potentially help.
------------------------------
Regards,
Curtis Middleton
------------------------------
